CRM

Every lead, deal and customer in one place

We implement and configure a CRM around your sales process. It is an implementation project with a defined scope — not an instant switch-on.

Lead management

  • ◆Capture from website, calls and referrals
  • ◆Duplicate detection before records multiply
  • ◆Clear ownership and assignment

Sales pipeline

  • ◆Stages that match how you sell
  • ◆Follow-up reminders and next actions
  • ◆Opportunity ageing you can see

Customer records

  • ◆Contacts, organisations and history
  • ◆Role-based access for your team
  • ◆Notes kept internal when they should be

How implementation works

1. Discovery

We map your current process, data and the people who use it.

2. Configuration

Pipelines, fields, permissions and forms are set up and tested with you.

3. Migration & training

Existing records are imported where agreed, and your team is trained before go-live.